Zane Networks is proud to share that Renee Moore, MSHA, CHPM, CSM, Project Manager, and Daphne Brannon, BBA, PM Certified, NCQA PCMH-CCE, Practice Transformation Specialist, have both successfully earned the eClinicalWorks (eCW) EMR Certified Trainer designation. This achievement deepens Zane’s capacity to provide expert-level technical assistance and workflow transformation for provider organizations using the eCW platform.
We asked Renee and Daphne to reflect on what the certification means to them and to the organizations they support.
Renee Moore: Enabling Long-Term Success with Sustainable Digital Workflows
“Earning the eCW Certified Trainer credential strengthens my ability to guide provider organizations and federally qualified health centers, both locally in the District and in the U.S. Virgin Islands, through thoughtful and effective EMR implementation, optimization, and training,” said Renee.
“My focus is on aligning system configuration with real-world provider workflows. That includes everything from patient intake and care coordination to telehealth, HIE workflows, and quality reporting. With this certification, I’m even better equipped to support data quality, patient portal engagement, and long-term sustainability in digital health operations.”
Daphne Brannon: Turning Technology into Patient-Centered Impact
“This certification allows me to translate the power of the eClinicalWorks system into practical, scalable workflows that reduce administrative burden and make it easier for clinicians to focus on patient care,” said Daphne.
“Whether it’s improving referral management, streamlining documentation, or supporting chronic care workflows, we now bring a deeper layer of expertise to help our clients optimize their use of eCW, not just as a tool, but as a pathway to better outcomes.”
What This Means for Clients of Zane Networks
As more healthcare organizations modernize their infrastructure, the need for certified, hands-on EMR support has never been greater. With two certified eCW trainers on staff, Zane Networks is well-positioned to provide implementation support, workflow redesign, and user training that reflects the realities of care delivery today.
From quality reporting and data integrity to clinical efficiency and patient engagement, Zane’s team helps ensure that every aspect of eClinicalWorks is configured for success.
For more information about our eClinicalWorks support services or to speak with a certified trainer, contact us.
