Mrs. Tolliver is the co-author of, “Revenue Cycle Management: Don’t Get Lost in the Financial Maze” published by MGMA ® ISBN: 978-1-56829-677-7. She holds dual Bachelor of Science degrees in Healthcare Administration and Organizational Management; Summa Cum Laude and Magna Cum Laude respectively. Her certifications include: Certified Medical Practice Executive (CMPE), Certified Professional Coder (CPC) and Certified Medical Office Manager (CMOM). For over 20 years she has provided strategic and operational leadership to medical practices and hospitals.
From 2017-2018, Kem served on the Board of Directors for Laurel Regional Hospital. In a desire to lead, Kem served on the Board of Directors of MD MGMA as the Chair of the Government Affairs Committee and Chair of the Practice Management Committee. She received MD MGMA’s 2016 Outstanding Service Award and was the 2018 State of Maryland ACMPE Certification Rep. MGMA® Awarded medical practices run by Mrs. Tolliver with, “Better Performing Practice,” distinctions in the areas of Accounts Receivable and Collections. She serves on the MGMA® National E & M Workgroup and the Novitas JL Carrier Advisory Committee. Kem served on the Totally Linking Care-Maryland Advisory Council. She was a faculty member for Beyond the Exam Room and was an Adjunct Professor of Revenue Cycle at Catonsville Community College.
For over 15 years, she has provided expert testimony and guidance on healthcare legislation within the Maryland General Assembly. Kem served as a member of Maryland’s 2018 General Assembly House of Delegates – Health & Government Operations Prior Authorization special session workgroup. Kem provides state-wide risk management training programs for Medical Mutual Insurance policy holders. She serves as a SME for start-up behavioral-telehealth app and Compliance Officer for medical practices.
The State of Maryland awarded Kem with the Governor’s Volunteer Service Certificate for 2015-2018. Nexus Health, Fort Washington Medical Center nominated Kem for the 2016 Community Health Award. Heart to Hand, Inc. awarded Kem with the 2019 Heart of Gold Award for 501 (c) (3) community based public health medical practice leadership. She was a Mentor for the Prince George’s County Public School’s 2018 PTECH Health Innovation Program.
Kem is the co-founder of the Prince George’s County Practice Managers Association and the 2020 President of Hyattsville/Prince George’s County American Academy of Professional Coders (AAPC).